How can we help?
Quick answers for gameplay, ads, purchases, progress and settings.
Quick help
How do I play?
Tap a bottle, then tap another valid bottle to pour the top color. Keep sorting until every non-empty bottle contains only one color.
Why can’t I make a certain pour?
A pour is allowed only when there is enough room in the destination and the move follows the current puzzle rules. Try creating an empty space or matching the top color first.
How do rewarded ads work?
Rewarded ads are optional. When offered, you choose whether to watch one in exchange for the benefit shown in the game, such as continuing a failed level.
I bought Ad-Free but still see ads.
Confirm you are signed in to the same Apple account used for the purchase. Use the purchase-restore option if it is available in your app version, then fully reopen the game. Optional rewarded ads may be treated separately when clearly presented as voluntary.
How do I cancel an Apple subscription?
Subscriptions are managed by Apple. Open iPhone Settings, tap your Apple Account, choose Subscriptions, select Magic Sort, and use the available management options.
How do I reset my game progress?
Open Magic Sort Settings and choose Reset Progress. This action may remove locally stored level progress and cannot necessarily be undone.
How do I turn haptics off?
Open the Settings screen in Magic Sort and switch Haptics off.